Worldwide IPTV
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Refund Policy

Our commitment to your satisfaction.

Please review this policy before purchasing a subscription plan.

Worldwide IPTV Refund Policy and customer satisfaction commitment

Worldwide IPTV Refund Policy

This Worldwide IPTV Refund Policy is designed to be clear and fair. We strongly encourage every customer to validate service quality and device compatibility through the trial before committing to a longer plan.

1. Try Before You Commit

Customers are highly encouraged to start with our $2.00 24-hour trial before purchasing a long-term plan. The trial is intended to help you test compatibility with your device, internet environment, and preferred IPTV application setup. This helps reduce misunderstandings and ensures expectations are met before selecting a 3-month, 6-month, 12-month, or 24-month subscription.

2. 7-Day Money-Back Guarantee Eligibility

We provide a 7-day money-back guarantee for the following plans:

  • 3-Month Plan
  • 6-Month Plan
  • 12-Month Plan
  • 24-Month Plan

The 7-day money-back guarantee applies only where there are unresolvable technical issues on the server side after our support team has attempted to troubleshoot and provide reasonable assistance. We review each request in good faith and assess server-side diagnostics before making a final decision.

3. Non-Eligible Refund Scenarios

Refunds may be declined in cases where service problems are not related to our server infrastructure, including but not limited to unsupported devices, poor local internet performance, incorrect app setup, user-side configuration errors, or changes of mind after successful activation and normal usage.

We ask customers to work with support first so we can attempt to resolve technical concerns promptly. Most reported issues can be corrected through setup guidance and connection optimization.

4. How to Request a Refund

To request a refund, contact our support team within 7 days of purchase and include your order details, the email or WhatsApp number used for purchase, and a short explanation of the technical issue.

Once your request is received, our team will verify eligibility, review troubleshooting history, and provide an outcome as quickly as possible. Approved refunds are issued to the original payment method, subject to payment processor timelines.

5. Policy Updates

Worldwide IPTV may update this Refund Policy from time to time to reflect service improvements, operational requirements, or legal considerations. Any updates will be posted on this page.